Technical Support

Pre-Sales Technical Support, Custom Manufacturing Service, Order & Delivery Service, After-sales Service

Pre-Sales Technical Support

  • Free Working Condition Selection
    Recommend standard / non-standard hydraulic cylinders according to equipment load, pressure, stroke, installation space and environment (high temperature / dust).
  • Free Solutions & Drawings
    Provide 2D engineering drawings, 3D models in PDF/STEP format. Support modifying installation size, trunnion and hinge structure to match customer overall design.
  • Sample Production Service
    15–20 days fast sampling. Complete tests including high pressure test and flaw detection, with official test report provided.
  • Material & Sealing Consultation
    Professional suggestions on wear-resistant piston rod, anti-corrosion coating, imported seals and high temperature / corrosion resistant hydraulic medium.
  • Free Cost Optimization Plan
    Optimize structure without reducing pressure resistance and sealing life to control procurement cost.
Engineer CAD Drawing

Custom Manufacturing Service

  • Full Size Customization
    Cylinder bore φ63–600, stroke, installation method and pressure all customizable.
  • Upgraded Process Option
    Reinforced cylinder tube, heavy-duty welding, mirror rolling, thick anti-corrosion coating, ultrasonic flaw detection.
  • OEM / ODM Service
    Support customer branding and customized outer package.
  • Whole Production Tracking
    Provide workshop videos and progress photos in real time.
  • Strict Factory Inspection
    Every cylinder passes high pressure holding test and weld non-destructive testing.

Order & Delivery Service

  • Flexible Production Lead Time
    Standard hydraulic cylinders: 15–25 working days after deposit confirmation
  • Full Order Progress Follow-up
    Exclusive sales specialist tracks all production stages: blanking, precision machining, welding, pressure testing, coating, assembly and packaging
  • Batch Shipment
    Support partial shipment & batch delivery according to clients’ assembly production schedule.
  • Safe Loading
    Double inspection of cylinder appearance, size and performance before packing
  • Shipment Tracking Support
    Provide tracking number after shipment, help track container/cargo status until goods arrive at destination port
Wooden Box Packaging
Remote Video Guidance

After-Sales Warranty

  • Product Warranty
    12 months warranty under normal working condition. Free replacement & repair for factory defects (oil leakage, weld crack, dimension error), excluding wearing seal parts.
  • 7×24 Global Technical Support
    Remote diagnosis via Email / WhatsApp / video call, reply within 4 hours.
  • Return Repair Service
    Refurbish for scratch, internal leakage, weld damage and coating peeling by re-grinding, welding and painting.
  • Spare Parts Supply
    Plenty stock of piston rod, cylinder tube, seal kits and guide rings for separate sale.